Specialized IT for pharmacies — secure, compliant, and built to scale.
Pharmacy
Don’t let IT slow the fill queue
Pharmacies run on precision and speed. From long-term care and specialty to retail and compounding, you need systems that stay secure, integrate cleanly, and scale without extra complexity. AIROS delivers pharmacy-ready IT that protects PHI, strengthens uptime, and keeps teams productive across sites and shifts.
The reality pharmacies face
- Tight regulations, zero tolerance for downtime. Privacy, e-prescribing, controlled substances, and billing all demand clean, compliant workflows.
- Fragmented tools and vendors. Dispensing, label/print, eMAR/EHR, IVR, POS, delivery, and robotics must play nicely together.
- Growth without disruption. New locations, acquisitions, or higher script volumes can’t compromise performance or data security.
Why pharmacies choose AIROS
1. FrameworkLTC expertise (SoftWriters partner)
All data, applications, and desktops are hosted securely in the cloud ensuring no sensitive information ever lives on endpoint devices. Every connection is encrypted, compliant, and protected by multi-factor authentication (MFA).
2. Security-first by design
Expand or downsize your workforce without the headaches of hardware procurement. AIROS DaaS allows IT teams to deploy new virtual desktops in minutes — ideal for hybrid, contract, or seasonal teams.
3. Built to scale
Whether you’re adding facilities, onboarding new LTC clients, or consolidating after an acquisition, our designs scale capacity, licensing, identity, and automations without rework.
4. Pharmacy app know-how
We support and integrate with PioneerRx, PrimeRx, QS/1 (RedSail), PK Software, and related pharmacy platforms, plus eMAR/EHR, IVR, and delivery systems—so your data flows and your team stays focused on care.
Tailored services for Pharmacy & LTC
Managed Service Desk (24/7/365, U.S.-based)
Live, people-first support for dispensers, thin clients, printers/labels, handhelds, telephony/IVR, and store systems.
Secure Application Delivery (VDI / DaaS)
Fast, secure access to FrameworkLTC and pharmacy apps from any device, anywhere – ideal for multi-site and remote pharmacists.
NOC & SOC Services
Proactive performance monitoring, patching, and real-time security detection/response to reduce incidents and MTTR.
Identity & Access Management
Role-based access, MFA/SSO, privileged access controls, and automated onboarding/offboarding to cut risk and admin time.
Cloud & Infrastructure
Right-sized Azure/M365, private/hybrid cloud, resilient WAN/SD-WAN, and pharmacy-grade Wi-Fi for high-availability operations.
Compliance Readiness
HIPAA safeguards, audit trails, quarterly reviews, policy templates, and continuous improvement aligned to pharmacy workflows.
Business Continuity & DR
Point-in-time backups, rapid recovery objectives, and tested runbooks to keep dispensing online through outages.
SoftWriters Jumpstart Program
Fast, Secure FrameworkLTC Onboarding with AIROS
Launching or upgrading your FrameworkLTC environment shouldn’t be complicated.
The AIROS + SoftWriters Jumpstart Program provides a streamlined path to success — from initial setup and environment optimization to performance monitoring and ongoing support. Designed specifically for pharmacies using FrameworkLTC, this program ensures your technology foundation is
secure, compliant, and ready to scale.
Our experts handle everything from hosting and configuration to disaster recovery planning and compliance hardening, so your team can focus on what matters most — patient care and operational efficiency.
What you can expect
- Stronger cybersecurity posture without slowing staff.
- Higher uptime & faster ticket resolution across devices and stores.
- Clean integrations: FrameworkLTC | DocuTrack | Delivery/Robotics | eMAR/POS.
- Operational visibility: executive and site-level dashboards for SLAs, uptime, tickets, and improvement plans.
- Predictable costs with line-item transparency—only what you actually use.
Trusted pharmacy stack (examples)
- Dispensing & LTC: SoftWriters FrameworkLTC (Partner), DocuTrack, DeliveryTrack
- Retail/Specialty: PioneerRx, PrimeRx, QS/1 (RedSail)
- Workplace & Collaboration: Microsoft 365, Teams/Voice, SharePoint
- Security: Managed EDR/MDR, Email Security, Zero-Trust Network Access, Next-Gen Firewall
- Devices: Thin clients, label/receipt printers, mobile handhelds/scanners, kiosk & compounding workstations
Ready to harden security and speed up dispensing?
Let’s align your FrameworkLTC (or PioneerRx/PrimeRx/QS/1) environment for security, uptime, and scale.
Cutting-edge security & performance for pharmacy
Zero-Trust Architecture:
authenticate every user/device, segment networks, and encrypt data in motion/at rest.
AI-assisted Threat Defense:
MDR + SOC correlation to catch account compromise, phishing, and lateral movement.
Low-latency Delivery:
tuned VDI, optimized WAN/SD-WAN, QoS for voice/e-prescribing, and resilient Wi-Fi.
Audit-ready Posture:
quarterly reviews, documentation, and remediation plans mapped to HIPAA safeguards.
Traditional desktop infrastructures can’t keep pace with today’s hybrid workforce, evolving security threats, and growing IT complexity. AIROS DaaS simplifies management, enhances endpoint protection, and scales with your business on a secure, cloud-first foundation.
How we engage
(simple and fast)
Assess → Current-state review of apps, identity, endpoints, networking, security, and compliance gaps.
Stabilize → Quick wins to improve uptime, printing/labeling, user access, and site connectivity.
Modernize → Roll out VDI/DaaS, automation, and zero-trust controls; refine integrations and reporting.
Operate → 24/7/365 service desk, NOC & SOC, lifecycle management, and quarterly business reviews.
Let’s modernize your pharmacy IT without disrupting the fill line
Get a clear roadmap, firm pricing, and a fast start.