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Products and Services
Technology Services
Endpoint Management
Providing 24/7 monitoring, configuration, and securing of all end-user computing devices. AIROS leverages the most sophisticated tools in the information technology marketplace to deliver a secure, scalable, unified endpoint management experience. Our elite team manages onboarding, hardware and software management, policy management, and compliance reporting. We ensure all endpoints utilized by your organization are best in class, ultra-reliable, and highly secure.
All AIROS services include centralized management of security and feature updates across all devices and locations. Detailed reporting and notifications provide peace of mind that all necessary updates are being applied so you can focus on the unique needs of your organization.
Customized monitoring to track key performance metrics and offer insight into the health and performance of your systems. Continuous end-to-end monitoring enables AIROS to detect, diagnose, and remediate issues before they can impact your user experience.
AIROS employs next-gen antivirus and behavior monitoring backed by machine learning multi-layered protection to shut down threats in real-time and prevent malware, ransomware, and phishing attacks from impacting patient care.
Resolve hardware and software issues, regardless of your location, with AIROS remote assistance. Anytime-Anywhere remote hands are one click away from assisting with hardware or software issues.
AIROS ensures your organization’s assets are accounted for, deployed, maintained, and upgraded to maximize their value to you. Reporting is available at-a-glance through our fully customizable, user-friendly web-portal.
Managed Network
Our managed network service provides you with all of the tools and resources required to implement a fully supported, always-connected enterprise-class network infrastructure to maximize efficiency.
AIROS will tailor a network solution that meets your reliability, performance, security, and cost requirements based on a comprehensive assessment conducted in collaboration with your personnel.
Whether installing new Wi-Fi access points to improve coverage for the increasing connectivity needs of your patients, or installing back-up connectivity to prevent system interruptions, AIROS provides turn-key implementation that will meet and exceed your requirements.
AIROS’ comprehensive network monitoring solution makes sure your devices are available when you need them. Our predictive processes, and wealth of experience means less unexpected disruptions for you. In the case of an outage or interruption, our team’s ability to diagnose and fix problems remotely enables your in-house staff to function in the on-the-ground capacity in which they are most valuable.
Virtual Desktop
Simplifying IT infrastructure and reducing regulatory risk through a modern and secure virtual workspace. AIROS cloud desktops are tailored for your unique business requirements and built on the latest Microsoft technologies. We utilize our private cloud infrastructure to centralize your data and applications and construct reliable hosted workspaces for your employees.
All AIROS services include centralized management of security and feature updates across all devices and locations. Detailed reporting and notifications provide peace of mind that all necessary updates are being applied so you can focus on the unique needs of your organization.
AIROS perpetually monitors key performance metrics to address potential issues before they can impact your users or your business.
Identity & Access Management (IAMaaS)
Cloud technology provides user collaboration across documents, devices, and locations with expanded potential points of entry but increased attendant network susceptibility to cyber-attacks. Identity verification is the critical first step in cloud security. AIROS Managed Identity and Access Management services ensure your valuable onsite and cloud assets remain secure.
All AIROS services include centralized management of security and feature updates across all devices and locations. Detailed reporting and notifications provide peace of mind that all necessary updates are being applied so you can focus on the unique needs of your organization
AIROS provides secure single sign on capabilities across all client cloud and on premises applications so your professionals can spend less time entering passwords and navigating login procedures and more time delivering patient care.
AIROS IAM delivers the correct level of access to ensure the requisite balance between productivity and security. Proper allocation of access minimizes security risks and exposure while maximizing regulatory compliance and enabling identity modeling, detailed reporting, and action audits.
AIROS perpetually monitors key performance metrics to address potential issues before they can impact your users or your business.
Provisioning user access across healthcare provider infrastructure is a complex process in the dynamic technological environment in which we live today. AIROS uses advanced automation and integration with HR and payroll systems to streamline user provisioning and enable day one access to critical applications, allowing your IT resources to be deployed with maximum efficacy in your enterprise.
Application Hosting as a Service (AHaaS)
Your team relies on the stability and performance of your enterprise applications. To ensure these applications function optimally when patient care is on the line, we actively manage your hosting solution with industry-leading processes, technology, and teams.
AIROS offers superior performance, improved security, reliability, and scalability over existing in-house IT solutions at significant savings in cost and human resource allocation. Additional resilience opportunities can be architected to meet your availability and recoverability needs.
AIROS manages the entire application lifecycle, from deployment to performance management to ensure that your critical business applications are fully functional and remain accessible to your healthcare providers around the clock.
Provide and enable Layered Secure Access to your digital enterprise and applications. Multi- factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management (IAM) policy which dramatically decreases the likelihood of a successful cyber-attack.
AIROS perpetually monitors key performance metrics to address potential issues before they can impact your users or your business, delivering a strong user experience to ensure your clinical users have the best experience available.
Managed Cloud Service (MCaaS)
Our mission is to fulfill your cloud-centric needs with the exceptional level of service, reliability, and security that is synonymous with the AIROS name. From onboarding to ongoing management of your cloud applications and systems, our cloud services professionals are there to support your organization. AIROS leverages the most technologically advanced resources available to deliver a fully scalable, always available, and highly secure cloud experience to your users.
All AIROS services include centralized management of security and feature updates across all devices and locations. Detailed reporting and notifications provide peace of mind that all necessary updates are being applied so you can focus on the unique needs of your organization.
AIROS perpetually monitors key performance metrics to address potential issues before they can impact your users or your business.
AIROS employs next-gen antivirus and behavior monitoring backed by machine learning multi-layered protection to shut down threats in real-time and prevent Malware, Ransomware, and phishing attacks from impacting patient care.
AIROS monitors and tracks your use of hardware and software assets to efficiently manage your tools, licenses, and compliance. Reporting is fully customizable through our user-friendly web-portal.
Professional Services
Service Desk
Our Service Desk personnel interact directly with the AIROS Engineering and Operations teams to ensure that your issue receives the immediate, first-call resolution, with the skilled attention required to maintain the stability of your systems and processes.
Management personnel at AIROS Service Desk are assigned small teams to ensure the highest quality of service and enable consistent team and organization level feedback. Daily engagement reviews allow our teams to continually evolve best practices in AIROS customer support.
Our white label service integration allows the skilled technicians at the AIROS Service Desk to serve as a brand consistent extension of your team. We provide a stress-free single point of contact for your users where they are greeted by a live technician who they know with certainty is on their team and invested in the success of their home organization.
AIROS uses multi-factor authentication to verify identity in a rapid, yet highly secure manner. Providing support and solutions is of the utmost importance to our technicians, as is our unparalleled commitment to your security. Our authentication systems allow these two core values to be implemented with a frictionless synergy in each and every customer engagement.
On-Site Services
Our highly skilled technicians work collaboratively with your personnel to assess the precise industry-leading hardware, software, and I.T. service solutions to best support the unique needs of your organization. AIROS provides a comprehensive spectrum of onsite services to implement complimentary solutions to meet your objectives, management, and compliance reporting.
AIROS endeavors to make adopting our service a stress-free experience. We have the ability to deploy trained technicians direct to your location to work side by side with your team to unbox and setup any and all hardware devices. Our personnel will also train your employees onsite to maximize their comfort and productivity from day one.
AIROS is ready to work with you at any stage of your upgrade project from equipment selection and acquisition, to proper setup and testing of your upgraded IT assets. Our expert technicians stay with you until you are fully operational and confident in the sustainability of your systems.
AIROS Project Management teams interface directly with our onsite services staff to help you when setting up a new location or expanding your existing AIROS managed services. The presence of our highly trained teams means minimum disruption to the day-to-day operations of your valuable personnel. As always, guaranteed satisfaction means our onsite Task Force personnel will not depart until you are one hundred percent confident that your critical objectives have been met.
AIROS onsite teams are in direct communication with our Engineering and Operations departments to ensure that the job is done right the first time. This dedication to synergy among our organization is evident across the entire range of our services. We endeavor to over deliver on your projects, so you continue providing the excellent services that you are known for.
Project Management
AIROS Project Management enables your organization to avoid overextension of assets and resources by providing expert solutions applicable to your unique situation.
AIROS Project Managers assess objectives, clarify expected deliverables and collaboratively assist you in ensuring their completion within budget and on time. Our skilled professionals draw on their experience to identify potential pain points for your project, and chart courses of action to avoid them. We bring perspectives, insights, and technologies to apply solutions and deliver projects and processes in a repeatable, structured, and standardized manner.
AIROS Project Managers are held to the highest operational standards of transparency and accountability in each and every engagement, so your team remains well informed of project status from initiation to completion. We endeavor for you to view AIROS as a partner, not merely a provider of a service and this ethos shines through in our commitment to your organization’s success.