Professional Services You'll Rely On
Our Service Desk personnel interact directly with the AIROS Engineering and Operations teams to ensure that your issue receives the immediate, first-call resolution, with the skilled attention required to maintain the stability of your systems and processes.
Management personnel at AIROS Service Desk are assigned small teams to ensure the highest quality of service and enable consistent team and organization level feedback. Daily engagement reviews allow our teams to continually evolve best practices in AIROS customer support.
Our white-label service integration allows the skilled technicians at the AIROS Service Desk to serve as a brand consistent extension of your team. We provide a stress-free single point of contact for your users where they are greeted by a live technician who they know with certainty is on their team and invested in the success of their home organization.
Enhanced User Security
AIROS uses multi-factor authentication to verify identity in a rapid, yet highly secure manner. Providing support and solutions is of the utmost importance to our technicians, as is our unparalleled commitment to your security. Our authentication systems allow these two core values to be implemented with a frictionless synergy in each and every customer engagement.