24/7/365 live support that keeps your users productive and your business running without disruption.
Responsive, high-touch IT support that keeps your teams productive, connected, and focused on what matters most.
AIROS delivers U.S.-based, 24/7/365 service desk support that acts as a true extension of your organization—resolving issues in real time, reducing downtime, and improving user satisfaction.
of organizations are struggling to find skilled IT talent, and retaining it is a bigger challenge. (Global Newswire)
of companies consider improving IT service desk efficiency a critical or high priority to enhance overall business performance. (Forrester Research 2024)
At AIROS, our Enterprise Service Desk operates as an extension of your team, delivering fast, personalized support whenever and wherever you need it. No endless ticket loops, no hand-offs — just expert technicians who know your environment and resolve issues on the spot.
With 24/7/365 U.S.-based coverage and deep technical expertise, we help you minimize downtime, boost productivity, and enhance your users’ experience — keeping your organization focused on growth, not troubleshooting.
The AIROS Enterprise Service Desk helps reduce friction, streamline processes, and deliver measurable results—so your team can focus on growth, not troubleshooting.
Users can reach us their way—phone, chat, or email—for fast, reliable help whenever they need it.
Our intelligent routing ensures critical issues are addressed first—keeping essential systems up and running.
We collaborate directly with AIROS Engineering and Operations to resolve issues on the first interaction—no ticket limbo, no endless escalation.
Access automated how-to guides, FAQs, and quick fixes through an intuitive self-service portal to reduce tickets and empower users.
With SLA tracking, reporting, and performance analytics, gain total transparency into every aspect of your support environment.
We’re always on ensuring global coverage, minimal downtime, and a consistently positive end-user experience.
Ensuring Seamless Patient Care & IT Stability
Keeping Production Lines & Supply Chains Moving Smoothly
Discover how AIROS can transform your IT support experience. Our Enterprise Service Desk simplifies daily operations, accelerates response times, and elevates end-user satisfaction — helping your teams stay productive and your systems running smoothly.
Get immediate access to experienced technicians who know your environment.
Our service desk aligns with your workflows, branding, and communication style.
All interactions include MFA and identity verification to ensure every engagement is protected.
Track every metric in real time for accountability and peace of mind.
We resolve most issues on the first call—no scripts, no silos, just results.
Our goal is first-call resolution. Most issues are handled in real-time by experienced technicians with access to your environment and history.
Absolutely. We specialize in supporting distributed teams across locations and time zones — securely and consistently.
Yes. Our global coverage ensures users always have help, even during nights, weekends, and holidays.
Yes. Every interaction includes multi-factor authentication and secure identity verification for safe, compliant access and support.
Yes. AIROS offers white-labeled support that blends seamlessly into your workflows, communication channels, and brand voice.
Pricing is based on the size and complexity of your environment. We’ll provide a simple monthly rate during your consultation.
Empower your team. Secure your endpoints. Simplify IT.
